Privacy Policy
This website (‘’we’’ or ‘’us’’) values you as our customer and make a distinction that privacy is major to you. This privacy account shapes how we assemble, practice, and expose details when you practice or use our website and connected services, your rights in determining what we do with the info that we assemble or keep relating to you, and states to you how to get in touch with us.
What personal information do we collect and use, and how do we collect it?
We assemble private details when:
- You deliver us the data
- We assemble all the info mechanically
- We assemble it from others
When you register an account on one of our websites, get in touch with us to get pacts, deals or details, or make a booking practicing our platform, you deliver us with your sensitive information. We also assemble such info over automated technology such as cookies placed on your browser, with your accord where applicable, when you get to our sites or install or use the website. We also get details from allied links and connections within the website, as well as business allies and further associates, which support us to improve our websites and linked tools and services, update and maintain exact records possibly distinguish and investigate scams, and more effectively market our facilities.
How is your personal information shared?
Your private information may be distributed to assist you to hold your travel and/or vacation, support with your travel and/or holiday stay, connect with you (containing when we provide details on products and services or qualify you to interact with travel suppliers and/or property holders), and fulfill with the law. The comprehensive privacy statement data is how personal details is allocated.
Categories of personal information we collect
We required assembleing, consuming, and revealing your private details to perform our duties as travel representatives, namely, creating and handling travel bookingss on behalf of our clients. Throughout the course of our connection we may assemble the following:
- Private and contact details, such as title, complete name, contact particulars (address, telephone, and email address)
- Passport number, date of birth, and nationality- If obligatory by the particular airline
- Payment information: card digit, safety number, cessation date, and card owner title
- Car hires program and hotel room inclinations (if applicable)
- Dietary necessities and health problems (if any) applicable to your travel measures or mandatory by the applicable travel facility supplier(s) (e.g. accommodation or tour sources).
- Data offered by filling forms on our website- e.g. email address, where you caught concerning us and your travel necessities. This info will be used to keep you up to date with all our up-to-date proposals and products.
- Call records- calls may be recorded for the drives of quality regulations and staff training
- IP Address- When you access our website our attendants may record details regarding your tools and the network you are consuming to link with us, comprising your IP Address.
How we will assemble this data
We usually assemble your private details from the data you submit for the period of your link with us. The above details may be assembleed from the following sources:
- Information generated linking to you when you acquire or make inquiries, linking to a travel arrangement; via the phone, email, or website
- When you speak to our client support agents
In several conditions, it may be significant for us to assemble private details regarding you from further associates. This contains where an individual creates a travel bookings on your behalf which comprises travel measures to be litigated by you (e.g. a family or group bookings or a travel bookings made for you by your company). Where this befalls, we will depend on the authority of the individual creating the travel bookings to perform on behalf of any further travelers on the bookings.
When you generate a travel bookings on behalf of some other individual (e.g. a family or group bookings or a travel bookings prepared for staff), you settle you have gotten the permission of the further individual for us to assemble, practice, and expose the other individual’s personal info in accord with this notice.
We never disclose our customers data like email, mobile number and address as it is privately stored with us. Wherever the necessary information is needed we always ask and take the consent of our customers first then only we proceed with further actions.
What do we use your personal data for and what is the lawful basis for doing so?
- Contractual
In command to implement our duties as a travel representative, the impacts of not offering this information are that we will be incapable to complete your bookings.
Private and communication necessities are used for the drives of completing the travel holdings you generate on our site. Likewise, payment particulars, passport digits, date of birth, and dietary specifics.
- Legitimate Interest
For direct marketing interactions and related profiling to assist us to provide you applicable products and services, counting deciding whether or not to provide you with firm products and services.
Your data may also be consumed for broader details, such as: to offer you travel validation and updates on your travel plan, to cope with your bookings, and to permit us to interact with you for customer support.
We may practice your private information to convey your targeted marketing activities; concerning special proposals, new products, or competitions. These may include emails, text messages, and data notifications. If you do not wish to obtain such particulars, you may ask us in writing not to obtain them.
- With your consent
In precise situations, we can assemble and practice your data with your approval. For example, when you tick a box to obtain emails, your private data may be sued, with your categorical consent, to convey you applicable promotional prices.
To whom do we share your personal data?
We may share your information with the following entities:
1) Primary suppliers: Air Company, accommodation, tour operatives, transfer providers, car hire, and activity suppliers who accomplish your travel providers.
2) A person making a third-party booking, on your behalf.
3) Third parties who deliver facilities on our behalf, counting credit card handling, business analysis, and fraud avoidance
4) As needed or official by the appropriate commandment, and to obey with our legal responsibilities.
5) Your private details may be revealed to our abroad linked units in order for us to finish your travel bookings and/or to allow the presentation of managerial, consultative, and technical facilities, comprising the storage and dispensation of such data. We will guarantee that any such international allocations are either significant for the presentation of a contract between you and the foreign recipient or are made subject to suitable or appropriate safeguards as needed by your local data safety laws.
For how long do we keep your personal data on file?
- Private information is engaged as long as is essential, for the drive that it was initially gotten
- To guard us against any prescribed claims, usually for a period of 6 years
- Records are reserved in line with lawful and directing necessities/direction
Your Rights
Below is a list of rights that you have concerning the private data that we process. You have the right to
- Authorize with us that we are handling your information
- Appeal for access to the private information we hold
- Have information amended if it is imprecise or incomplete
- Demand to we delete your private information if there is no convincing reason for its continued procedure
- Demand that we eliminate your consent
If you wish to exercise any of the overhead rights, do communicate with us by email delivering particulars of your request
IP Address
When you get to our website, practice any of our website portions or open communications from us, our servers may record data concerning your device and the network you are consuming to link with us, comprising your IP address.
We assemble your Internet Protocol (‘’IP”) addresses to track and combine non-personal information. For example, to observe the device, browser utilized, and geographic locations from where clients and visitors direct our site.
Changes to Privacy Policy
We may update this privacy guideline in the future. We will update you regarding the material variations to this privacy policy by mailing you a notice to the email address you offer to us, or by inserting a notice on our website.
Visiting our website from outside the United Kingdom
In situations you visit/surf our website from outside the United Kingdom, kindly be altered that your data may be conveyed to/stored in/ and practices in the UK. The protection/guard of the particulars/details and other rules of the United Kingdom and other countries that your information may be communicated to may not be as all-inclusive as those in your country but be guaranteed that we take all the essential steps to assure that your privacy is maintained and secure. By using our features/services, you approve and completely understand that your info could be conveyed to our services and further associates with whom we share it as defined in this policy.
How to reach us
If you have any questions about this privacy policy (or travel planning and product purchase), kindly contact us through mail or call.
Call: - Get in touch with our client support officials for your inquiries about tickets, hotel bookingss, holiday packages, car rentals, annulment, and refunds by communicating with us by phone.